Friday, 5 July 2013

Invest time in existing customers to uphold business

Everyone wants a profitable business, though not many invest in right things, or make appropriate strategies.

Instead of getting along with existing customers, and cutting cost on marketing and communication programs, most prefer acquiring new consumers, every time.

Companies should try to build trust and develop better relationships with customers. Exchange of ideas and consistent customer interaction is essential.

One should find time to talk with customers. Meetings and discussions help one get to the bottom, and work out things.

A letter, e-mail, a phone call or face-to-face communication - they may all work if done with the right approach.

Speak to TPR Enterprise Ltd Colchester for direct marketing services, sales and promotions.

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